✆ +65 6749 0601
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Support & Supplies
✆ +65 6749 0601
Order Supplies
Ink, labels and other consumables.
Reordering your consumables is simple. Fill up the order form and fax or mail it back to us. We will take care of the rest.
Self Help Centre
Installation guides, manuals and troubleshooting.
optimail
Installation and operation support
→ Quick Reverence Guide (EN, PDF)
→ Operation Manual (EN, PDF)
→ Operation Manual flexiscale (EN, PDF)
Other Documents and manuals
→ Material Safety Data Sheet Ribbon Cassette (EN, PDF)
Frequently Asked Questions
→ Error Message FP46; conduct a normal TELESET postage loading. If you do not need postage, do a zero loading.
→ No franking possible after change of ink ribbon; the account "M0" is set in which no franking is possible. Set an account between 1 and 9.
ultimail
Installation and operation support
→ Quick Reverence Guide (EN, PDF)
→ Operation Manual (EN, PDF)
Other documents and manuals
→ Material Safety Data Sheet Ink Cartridge (EN, PDF)
Frequently Asked Questions
→ Error Message C158; conduct a TELESET postage loading with "0" value..
Contact Customer Service
Please contact us for help to solve your problem.
Franking Machines
ultimail
→ Quick Reverence Guide (EN, PDF)
→ Operation Manual (EN, PDF)
→ Material Safety Data Sheet Ink Cartridge (EN, PDF)
optimail
→ Quick Reverence Guide (EN, PDF)
→ Operation Manual (EN, PDF)
→ Operation Manual flexiscale (EN, PDF)
→ Material Safety Data Sheet Ribbon Cassette (EN, PDF)
T-1000 (discontinued)
EFS (discontinued)
→ Operation Manual (EN, PDF)
jetmail (discontinued)
→ Operation Manual (EN, PDF)
Folders & Inserters
FPi-600
→ FPi-600 Operation Manual (EN, PDF)
FPi-2300 Series
→ FPi-2300 Installation Guide (EN, PDF)
→ FPi-2300 Operation Manual (EN, PDF)
FPi-2500 Series
→ FPi-2500 Installation Guide (EN, PDF)
→ FPi-2500 Opperation Manual (EN, PDF)
FPi-4500 Series
→ FPi-4500 Operation Manual (EN, PDF)
FPi-5500 Series
→ FPi-5500 Operation Manual (EN, PDF)
FPi-500 (discontinued)
→ FPi-500 User Manual (EN, PDF)
KS 4000 (discontinued)
→ KS 4000 Operator Manual (EN, PDF)
Other Equipment
Letter Openers
Postage Weighing Scales
→ Operation Manual flexiscale (EN, PDF)
For Customers in Singapore
→ Singapore Postage Rates / Stamp Pricess (SingPost)
→ Franked Mail Terms and Conditions (SingPost)
→ Franking Docket (SingPost)
→ Permit Application Form (SingPost)
Certifications (FP Factory)
